Criteria for Participation

To participate in the Model States Project, both law enforcement and the alarm industry agreed there should be some understanding of what would be expected from each party. We recognized that not all Police departments/agencies would be able to incorporate all the criteria outlined in this program. We also understood that alarm dealers might not fully participate in all that was required of them. However, a cooperative spirit and dedication of reasonable resources would be required to accomplish our mission.

1. Commit to a standardized data collection method by an entity dedicated to the use and sharing of such data for false alarm reduction purposes.
2. Work for adoption or modification of municipal false alarm ordinances in each municipality to comply with the principles set forth in the NBFAA False Alarm Ordinance.
3. Work to maximize dealer participation in the program and subsequent funding.

1. Attempt to verify ALL burglar alarm signals by telephonic or other electronic means before requesting police dispatch, along with any other signals that can be prudently verified.
2. Proactively call customers who have experienced alarm activation’s to investigate and prescribe corrective action as needed.
3. Use only dual-action holdup devices and eliminate using "1 +" duress keypad coding and money clips.
4. Implement procedures to prevent or cancel exit/entry false alarms. (Extend delay times, enable delays before dialing, enable panel cancel code, etc.)
5. Educate alarm system owners and ALL users about their responsibilities relating to alarm system use and false alarms.
6. Provide training for ALL Company personnel on false alarm causes and solutions.
7. Communicate and respond to local authorities about their particular problems and work with them toward a local false alarm reduction plan.
8. Avoid installing silent alarm applications and direct connect applications.
9. Participate in scheduled meetings & provide timely information as requested by police and/or the state coordinator.
10. Participate in the industry program for funding the state coordinator.