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CRITERIA FOR PARTICIPATING IN THE IACP/AIREF MODEL STATES PROGRAM

All State Alarm Associations will be expected to:
  1. Commit to a standardized data collection method by an entity dedicated to the use and sharing of such data for false alarm reduction purposes.
  2. Work for adoption or modification of a municipal false alarm ordinances in each municipality to comply with the principles set forth in the NBFAA False Alarm Ordinance.
  3. Work to maximize dealer participation in the program and subsequent funding.
All alarm dealers and monitoring companies will be expected to:
  1. Attempt to verify ALL burglar alarm signals by telephonic or other electronic means before requesting police dispatch, along with any other signals which can be prudently verified.
  2. Proactively call customers who have experienced alarm activations to investigate and prescribe corrective action as needed.
  3. Use only dual-action holdup devices and eliminate using "1 +" duress keypad coding and money clips.
  4. Implement procedures to prevent or cancel exit/entry false alarms. (Extend delay times, enable delays before dialing, enable panel cancel code, etc.)
  5. Educate alarm system owners and ALL users about their responsibilities relating to alarm system use and false alarms.
  6. Provide training for ALL company personnel on false alarm causes and solutions.
  7. Communicate and respond to local authorities about their particular problems and work with them toward a local false alarm reduction plan.
  8. Avoid installing silent alarm applications and direct connect applications.
  9. Participate in scheduled meetings & provide timely information as requested by police and/or the state coordinator.
  10. Participate in the industry program for funding the state coordinator.
Police and community officials will be asked to:
  1. Accept at police or 911 dispatch centers only those requests which involve a stated attempted verification by the alarm company excluding panic or hold-up type alarms.
  2. Implement a locally-predetermined procedure to restrict or suspend police response to chronic abusers of alarm systems, and implement procedures which allow resumption of police response after the imposed period of suspension and/or corrective action has been taken.
  3. Implement procedures to accept verified cancellation of dispatch requests from alarm companies.
  4. For chronic abusers, support user training by the alarm company and annual inspections of alarm systems.
  5. Support efforts to establish or strengthen statewide licensing of alarm companies and employees.
  6. Use the NBFAA Model Alarm Ordinance as a framework to develop steps to combat this problem in concert with local representatives of the alarm industry.
  7. Use a standardized data collection method.
  8. Commit to sharing all collected false alarm data with the industry.
  9. Help influence dealer participation by directly requesting their presence at joint meetings.(Meeting notice signed by the Chief)
  10. Help influence end-user participation or action as needed through letters, meetings, visits, etc.
  11. If alternative response is utilized, appropriate standards will be adopted for non-sworn responders.
RETURN to "Model Cities" Action Plan
Questions or Comments...stan@adialarm.com