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(B)     An Alarm User shall adjust the mechanism or cause the mechanism to be adjusted so that an alarm signal audible on the exterior of an Alarm Site will sound for no longer than ten (10) minutes after being activated (or fifteen (15) minutes for systems operating under Underwriters Laboratories, Inc. standards 365 or 609).

(C)     An Alarm User shall have a properly Licensed Alarm Company inspect the Alarm System after two (2) False Alarms in a one (1) year period from the date of registration issuance or renewal. The Alarm Administrator may waive an inspection requirement if it determines that a false alarm(s) could not have been related to a defect or malfunction in the Alarm System. After four (4) False Alarms within a one (1) year period from the date of registration issuance or renewal the Alarm User must have a properly Licensed Alarm Company modify the Alarm System to be more false alarm resistant or provide additional user training as appropriate. See Appendix A for Installers False Alarm Prevention Checklist

(D)     An Alarm User shall not use Automatic Voice Dialers.

(E)     An Alarm User shall maintain at each Alarm Site, a set of written operating instructions for each Alarm System.

SECTION 5.       DUTIES OF ALARM COMPANY

(A)     Upon enactment of this ordinance Alarm Companies shall not program Alarm Systems so that they are capable of sending One Plus Duress Alarms. Alarm Companies may continue to report One Plus Duress Alarms received from Alarm Systems programmed with One Plus Duress prior to enactment of this ordinance. However, upon enactment of this ordinance when a Takeover or Conversion occurs or if an Alarm User requests an Alarm System inspection or modification pursuant to section 4(C) of this ordinance, an Alarm Company must remove the One Plus Duress alarm capability from such Alarm System.

(B)     Upon enactment of this ordinance Alarm Companies shall not install a device activating a hold-up alarm which is a single action non-recessed button. An Alarm Company must remove all single action non-recessed buttons when a Takeover or Conversion occurs.

(C)     Upon enactment of this ordinance Alarm Companies shall use control panels tested for conformance to the Security Industry Association (SIA) Control Panel Standard - Features for False Alarm Reduction.

(D)     After completion of the installation an Alarm Company employee shall review with the Alarm User the Customer False Alarm Prevention Checklist (Appendix B) or an equivalent approved by the Alarm Administrator.

(E)     An Alarm Company performing Monitoring services shall:

(1) shall offer a training period in which no request for dispatch by Law Enforcement will occur during the first 7 days after installation of an Alarm System, but rather will use that week to train the Alarm User on proper use of the Alarm System unless circumstances necessitate immediate requests for response as determined by the Alarm Administrator;
(2) report alarm signals by using telephone numbers designated by the Alarm Administrator;

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FARA/NBFAA Model Burglar Alarm Ordinace         Revised 06/10/99Page 9
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