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Upon the seventh false alarm from the same alarm system within a one-year period the chief of police may impose a non-response order directing the department not to designate a response to that

location, except that a non-response order is not imposed against premises required by law to have an alarm system.

SMC 10.07.015 Enforcement.

A. Rules and Regulations.
The chief of police administers and enforces the provisions of this ordinance. The chief is authorized to make and enforce such rules and regulations as are necessary to implement this ordinance.
B. Non-response.
1. Notice is given to the alarm system user at least forty-eight hours prior to issuance of a non-response order if the name of the alarm system user has been furnished to the department. Failure to furnish the name, address and phone number of the alarm system user constitutes a waiver of this notice provision.
2. The alarm system user may petition the chief to reinstate police response to an alarm. The chief rescinds the non-response order if the alarm system user satisfactorily demonstrates that the cause of the previous false alarms has been corrected. In determining whether to rescind a non-response order the chief uses criteria set forth in the rules and regulations made pursuant to subsection A.
3. When a non-response order has been rescinded, the alarm system will be on probationary status for a period of time not to exceed one year. If the repeated instances of false alarms continue during the probationary period, the non-response order may be reinstated.
C. Additional Information.
1. On the first false alarm, the department may require the alarm system user to provide information to the department regarding the cause of the false alarm, whether any corrective action has been taken and whether the system has been inspected or repaired by authorized service personnel.
2. Upon the third false alarm, the alarm system user will be given the option of receiving a class three infraction or attending a false alarm prevention training class taught by a representative of the police department. Where the alarm is installed in a commercial establishment, the owner or manager will be the person who will attend the training class in order to qualify for the waiver of the infraction.

SMC 10.07.016 Verification Process.

All alarm system monitoring personnel engaging in business activities in the city must maintain A. a current list, accessible to the police department at all times, of all subscribers’ names, addresses and telephone numbers and the associated protected premises, and B. a verification process with those subscribers who have an automatic alarm system to prevent false alarms from resulting in unnecessary emergency dispatch.

SMC 1.05.160 Penalty Schedule.<

The third and subsequent false alarms within a one-year period shall constitute a civil infraction subject to a monetary penalty as set forth below.
(b) For the third false alarm (Class 3 Infraction), a penalty of $50.00, plus $69.00 statuary assessment.

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Best Practices in Reducing False Dispatches
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